Privacy Policy

1 - What information is collected?

When you make an enquiry or reservation in our online system, when you provide your data, we collect the personal information you give us such as: name, email, address and possibly credit card details. Email Marketing will only be carried out if you allow it. In these emails you may receive news about our Hotel, new accommodation packages and various promotions.

2 - How do we obtain your consent?

When you provide personal information such as your name, phone number and email address to request a quote, verify your credit card or access exclusive content on our website, we understand that you agree to the collection of data for use by our company. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your consent, or provide you with the opportunity to say no. Every marketing email or newsletter carries in the body of the text, at the end, the option to unsubscribe. And if you want to withdraw your consent, how do I proceed? If after providing us with your data, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at reservas@hotelcoquille.com.br, clicking the unsubscribe option at the end of every marketing email or by sending us a correspondence to: Hotel Coquille, Rua Praia Grande, 405 - Bairro Praia Grande - Ubatuba - SP

3 - Disclosure

We may disclose your personal information if we are required by law to do so.

4 - Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us (in particular in the case of booking confirmations through online payment systems). However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Links: When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our entire website is encrypted and secured by SSL. If you provide us with your credit card information, that information is also encrypted using secure socket layer technology (SSL) provided by Global Sign with a 4096-bit RSA encryption key. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all additional generally accepted industry standards and requirements.

6 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here when it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Thanks!